What do I need in order to obtain parts under warranty when I call the customer service line?

You will need the product model number, serial number if applicable, part number and pack code. You can find the model number and pack code on a silver sticker on the drawbar. If you need a manual, go to the home page, click on manuals, and find the product model number you have. You can download the manual and call us with the part number.
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